Persepsi Mahasiswa Terhadap Komunikasi non Verbal Perpustakaan STIKES Aisyiyah Yogyakarta

https://doi.org/10.22146/bip.7743

Irkhamiyati Irkhamiyati(1*)

(1) Perpustakaan STIKES Aisyiyah Yogyakarta
(*) Corresponding Author

Abstract


Developments in information technology have an impact on librarian non-verbal communication in providing their library services. Many verbal communication is not effective because the communicator does not use non-verbal communication well. It also occurs in STIKES Aisyiyah Yogyakarta , which encourages authors to conduct research deskripstif . Sampling was done randomly , by 10.5 % from 2471 people, which is 260 students. Caputo opinion is used to determine the perceptions of students in non-verbal communication can be shown with five things, namely : 1. Facial expressions and eye contact when communicating , 2. Expressions hand, 3. Expressions position, 4. Voice expression, and 5. Expressions physical appearance. The results showed that students' perceptions of librarian non-verbal communication in STIKES Aisyiyah Yogyakarta is " not good", indicated by the value of 2.98 (scale 1-4), so it needs to be an effort to improve it.

Keywords


Perception; Non Verbal Communication; Librarians; STIKES Aisyiyah Yogyakarta

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DOI: https://doi.org/10.22146/bip.7743

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