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Vol 24, No 3 (2022): September-December 2022 Exploring the Effects of Coffee Shop Brand Experience on Loyalty: The Roles of Brand Love and Brand Trust Abstract  PDF
Raden Bernard Eka Hutomo Putra Maduretno, M.F. Sheellyana Junaedi
 
Vol 23, No 3 (2021): September-December The Role of Perceived Usefulness and Perceived Ease-of-Use toward Satisfaction and Trust which Influence Computer Consumers’ Loyalty in China Abstract  PDF
Nicholas Wilson, Keni Keni, Pauline Henriette Pattyranie Tan
 
Vol 22, No 3 (2020): September-December Electronic Loyalty In Social Commerce: Scale Development and Validation Abstract  PDF
Bui Thanh Khoa, Ha Minh Nguyen
 
Vol 24, No 1 (2022): January-April Improving Satisfaction and Loyalty of Online Shop Customer Based on E-Commerce Innovation and E-Service Quality Abstract  PDF
Sarli Rahman, Fadrul Fadrul, Mujtaba M Momin, Yusrizal Yusrizal, Robert Marlyn
 
Vol 26, No 1 (2024): January - April Linking Relationship Marketing to Customer Loyalty in The E-Banking Context: The Central Role of Customer Satisfaction Abstract  PDF
Dung Phuong Hoang, Nam Hoai Nguyen
 
Vol 9, No 3 (2007): September - December Program Perceived Value and Program Satisfaction Influences on Store Loyalty: Insights from Retail Loyalty Progam Abstract  PDF
Nor Asiah Omar, Rosidah Musa, Muhamad Azrin Nazri
 
Vol 8, No 3 (2006): September-December The Existence of Overall Satisfaction in Service Customer Relationships Abstract  PDF
Zulganef Zulganef
 
Vol 8, No 3 (2006): September-December An Examination of Perceived Quality, Satisfaction, and Loyalty Relationship: Applicability of Comparative and Noncomparative Evaluation Abstract  PDF
Licen Indahwati Darsono, C. Marliana Junaedi
 
Vol 9, No 3 (2007): September - December Imaginative Experience: A Narrative-Dialogic Ethnography of the Community Who Adores Its Idol Abstract  PDF
Eka Ardianto
 
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