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Issue |
Title |
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Vol 24, No 3 (2022): September-December 2022 |
Exploring the Effects of Coffee Shop Brand Experience on Loyalty: The Roles of Brand Love and Brand Trust |
Abstract
PDF
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Raden Bernard Eka Hutomo Putra Maduretno, M.F. Sheellyana Junaedi |
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Vol 23, No 3 (2021): September-December |
The Role of Perceived Usefulness and Perceived Ease-of-Use toward Satisfaction and Trust which Influence Computer Consumers’ Loyalty in China |
Abstract
PDF
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Nicholas Wilson, Keni Keni, Pauline Henriette Pattyranie Tan |
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Vol 22, No 3 (2020): September-December |
Electronic Loyalty In Social Commerce: Scale Development and Validation |
Abstract
PDF
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Bui Thanh Khoa, Ha Minh Nguyen |
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Vol 24, No 1 (2022): January-April |
Improving Satisfaction and Loyalty of Online Shop Customer Based on E-Commerce Innovation and E-Service Quality |
Abstract
PDF
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Sarli Rahman, Fadrul Fadrul, Mujtaba M Momin, Yusrizal Yusrizal, Robert Marlyn |
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Vol 26, No 1 (2024): January - April |
Linking Relationship Marketing to Customer Loyalty in The E-Banking Context: The Central Role of Customer Satisfaction |
Abstract
PDF
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Dung Phuong Hoang, Nam Hoai Nguyen |
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Vol 9, No 3 (2007): September - December |
Program Perceived Value and Program Satisfaction Influences on Store Loyalty: Insights from Retail Loyalty Progam |
Abstract
PDF
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Nor Asiah Omar, Rosidah Musa, Muhamad Azrin Nazri |
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Vol 8, No 3 (2006): September-December |
The Existence of Overall Satisfaction in Service Customer Relationships |
Abstract
PDF
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Zulganef Zulganef |
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Vol 8, No 3 (2006): September-December |
An Examination of Perceived Quality, Satisfaction, and Loyalty Relationship: Applicability of Comparative and Noncomparative Evaluation |
Abstract
PDF
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Licen Indahwati Darsono, C. Marliana Junaedi |
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Vol 9, No 3 (2007): September - December |
Imaginative Experience: A Narrative-Dialogic Ethnography of the Community Who Adores Its Idol |
Abstract
PDF
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Eka Ardianto |
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