Policy Implications of E-Government Development Index Trends: A Case Study of Middle Eastern Countries

https://doi.org/10.22146/jkap.95321

Sukma Aditya Ramadhan(1*), Achmad Nurmandi(2), Misran Misran(3)

(1) Universitas Muhammadiyah Yogyakarta
(2) Universitas Muhammadiyah Yogyakarta
(3) Universitas Muhammadiyah Yogyakarta
(*) Corresponding Author

Abstract


This research aims to provide a thorough analysis of the progress of e-government in East Asia. By analyzing the annual survey of 192 UN member states, this article reviews 10 East Asian countries and their level of development in the E-Government Development Index (EGDI). The focus of the research is to analyze the development of e-government in the Middle East. Reviewing the E-Government Development Index (EGDI) of 10 Middle Eastern countries, the study highlights variability in e-government developments in the region. In particular, it noted Kazakhstan's progress due to infrastructure and education investments, as well as Afghanistan's challenges due to conflict and limited resources. These findings are important for understanding the context of E-Government in these countries and assisting policymakers in designing strategies to improve e-government services and development

Keywords


EGDI; Online Services Index; Human Capital Index; Telecommunication Infrastructure Index; Asia Middle East

Full Text:

PDF


References

Abied, O., Ibrahim, O., Kamal, S. N.-I. M., Alfadli, I. M., Binjumah, W. M., Ithnin, N., &; Nasser, M. (2022). Probing Determinants Affecting Intention to Adopt Cloud Technology in E-Government Systems. Sustainability (Switzerland), 14(23). https://doi.org/10.3390/su142315590

Adnan, M., Ghazali, M., &; Othman, N. Z. S. (2022). E-participation within the context of e-government initiatives: A comprehensive systematic review. Telematics and Informatics Reports, 8. https://doi.org/10.1016/j.teler.2022.100015

Agbozo, E., &; Asamoah, B. K. (2019). The role of e-government systems in ensuring government effectiveness and control of corruption. R-Economy, 5(2), 53–60. https://doi.org/10.15826/recon.2019.5.2.006

Ahmadi, A. R., Meyazaki, H., &; Anwar, M. (2022). E-government development index (EGDI) estimation and suggestions for improvement: A case study of Khost province, Afghanistan. International Journal of Applied Research, 6(February 2020), 453–461.

Al-Refai, M. (2020). The impact of e-government on economic growth in GCC countries. International Review, 1–2, 18–26. https://doi.org/10.5937/intrev2001018a

Alkhatri, N. S., Zaki, N., Mohammed, E., &; Shallal, M. (2017). The use of data mining techniques to predict the ranking of E-government services. Proceedings of the 2016 12th International Conference on Innovations in Information Technology, IIT 2016. https://doi.org/10.1109/INNOVATIONS.2016.7880047

Alomari, K. M., Mbaidin, H. O., Al Jbour, R. S., &; Allahawiah, S. R. (2022). THE IMPACT OF QUALITY MOBILE E-GOVERNMENT SERVICE ON SERVICE USAGE: THE MEDIATING ROLE CITIZEN'S SATISFACTION. Journal of Theoretical and Applied Information Technology, 100(24), 7222–7232. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85145403509&partnerID=40&md5=9252b146e988328b3dc1332632462230

Aniscenko, Z., Robalino-López, A., Rodríguez, T. E., &; Pérez, B. E. (2017). Regional E-Government Development: Evolution of EGDI in Andean countries. In T. L., A. G. R. s/n Universidad de las Fuerzas Armadas (ESPE) Quito, T. L., &; M. A. (Eds.), 2017 4th International Conference on eDemocracy and eGovernment, ICEDEG 2017 (pp. 22–31). Institute of Electrical and Electronics Engineers Inc. https://doi.org/10.1109/ICEDEG.2017.7962509

Anwar, M., Esichaikul, V., Rehman, M., &; Anjum, M. (2016). E-government services evaluation from citizen satisfaction perspective: A case of Afghanistan. Transforming Government: People, Process and Policy, 10(1), 139–167. https://doi.org/10.1108/TG-03-2015-0017

Araújo, W., &; Andrade, C. (2022). EGOV strategy formulation taking into account international rankings: Application of a method in an African Country. In A. L., S. D., &; Z. L. (Eds.), ACM International Conference Proceedings Series (pp. 549–551). Association for Computing Machinery. https://doi.org/10.1145/3560107.3560316

Arias, M. I., &; Maçada, A. C. G. (2018). Digital government for E-government service quality: A literature review. ACM International Conference Proceedings Series, 7–17. https://doi.org/10.1145/3209415.3209422

Azoeva, O. V., Nurasheva, K. K., &; Shim, G. A. (2022). E-Government Development Index (EGDI) and its relationship with the economic development level in the EAEU countries. Vestnik Universiteta, 4, 5–12. https://doi.org/10.26425/1816-4277-2022-4-5-12

Bakon, K. A., Elias, N. F., &; Abusamhadana, G. A. O. (2020). Culture and digital divide influence on e-government success of developing countries: A literature review. Journal of Theoretical and Applied Information Technology, 98(9), 1362–1378. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85087742277&partnerID=40&md5=e671376cf0542b63c81b1fab1fa93fa3

Baranov, A. (2022). Theoretical and Methodological Aspects of Assessing the Level of Information Development in the World and the EAEU Countries. In T. A. (Ed.), Proceedings of 2022 15th International Conference Management of Large-Scale System Development, MLSD 2022. Institute of Electrical and Electronics Engineers Inc. https://doi.org/10.1109/MLSD55143.2022.9934401

Bougherra, M., Shaikh, A. K., Yenigun, C., &; Hassan-Yari, H. (2023). E-government performance in democracies versus autocracies. International Journal of Organizational Analysis, 31(7), 3275–3294. https://doi.org/10.1108/IJOA-01-2022-3124

Bwalya, K. J., &; Mutula, S. (2016). A conceptual framework for e-government development in resource-constrained countries: The case of Zambia. Information Development, 32(4), 1183–1198. https://doi.org/10.1177/0266666915593786

Castro, C., &; Lopes, C. (2022). Digital Government and Sustainable Development. Journal of the Knowledge Economy, 13(2), 880–903. https://doi.org/10.1007/s13132-021-00749-2

Chipeta, J. (2018). A Review of E-government Development in Africa A case of Zambia A Review of E-government Development in Africa : A case of Zambia. January. https://doi.org/10.5171/2018.973845

Cifuentes Faura, J. (2022). The impact of e-government on transparency in the European Union: a multivariate analysis. Electronic Government, an International Journal, 18, 105. https://doi.org/10.1504/EG.2022.119610

Danuri, M. (2019). Development and transformation of digital technology. Infokam, XV(II), 116–123.

Dhaoui, I. (2022). E-Government for Sustainable Development: Evidence from MENA Countries. Journal of the Knowledge Economy, 13(3), 2070–2099. https://doi.org/10.1007/s13132-021-00791-0

Dobrolyubova, E. (2021). Measuring outcomes of digital transformation in public administration: Literature review and possible steps forward. NISPAcee Journal of Public Administration and Policy, 14(1), 61–86. https://doi.org/10.2478/nispa-2021-0003

ElMassah, S., &; Mohieldin, M. (2020). Digital transformation and localizing the Sustainable Development Goals (SDGs). Ecological Economics, 169(August 2019), 106490. https://doi.org/10.1016/j.ecolecon.2019.106490

Güler, M., Mukul, E., &; Büyüközkan, G. (2020). Analysis of e-government strategies with hesitant fuzzy linguistic multi-criteria decision making techniques. Advances in Intelligent Systems and Computing, 1029, 1068–1075. https://doi.org/10.1007/978-3-030-23756-1_126

Gupta, R., Muttoo, S. K., & Pal, S. K. (2020). Regional E-governance development index for developing nations. Digital Government: Research and Practice, 1(3). https://doi.org/10.1145/3386163

Hi, T. N., Van, Q. N., &; Tuyet, M. N. T. (2021). Digital transformation: Opportunities and challenges for leaders in the emerging countries in response to covid-19 pandemic. Emerging Science Journal, 5(Special Issue), 21–36. https://doi.org/10.28991/esj-2021-SPER-03

Hariguna, T., Rahardja, U., &; Sarmini, U. (2022). The Role of E-Government Ambidexterity as the Impact of Current Technology and Public Value: An Empirical Study. Informatics, 9(3), 1–19. https://doi.org/10.3390/informatics9030067

Hooda, A., Gupta, P., Jeyaraj, A., Giannakis, M., &; Dwivedi, Y. K. (2022). The effects of trust on behavioral intention and use behavior within e-government contexts. International Journal of Information Management, 67. https://doi.org/10.1016/j.ijinfomgt.2022.102553

Ivanova, M., Kulkaev, G., &; Tanina, A. (2023). Improving the UN Methodology of the E-Government Development Index. In I. I., K. T., &; P., M.M. (Eds.), Lecture Notes in Networks and Systems: Vol. 684, LNNS (pp. 111–129). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-32719-3_9

Jain, S. K. (2022). Comparative Study of United Nations E-Government Indicators Between World Leaders and India (Measuring Digital India). 5th IEEE International Conference on Advances in Science and Technology, ICAST 2022, 662–669. https://doi.org/10.1109/ICAST55766.2022.10039612

Kabbar, E. F. (2020). Measuring E-Government Development: The Haves and the Have-nots. IBIMA Business Review, 2020. https://doi.org/10.5171/2020.678700

Knowledgebase. (2023). UN E-Government Knowledgesbase. Knowledgebase. https://publicadministration.un.org/egovkb/en-us/About/Overview/-E-Government-Development-Index

Kuldosheva, G. (2021). Challenges and Opportunities of Digital Transformation in the Public Sector in Transition Economies: Examination of the Case of Uzbekistan. In Adbi (Issue 1248).

Lindgren, I., Melin, U., &; Sæbø, Ø. (2021). Framework for Understanding E-Government. 48. https://doi.org/10.17705/1CAIS.04842

Lněnička, M. (2015). E-Government development index and its comparison in the EU member states. Scientific Papers of the University of Pardubice, Series D: Faculty of Economics and Administration, 22(34), 75–87. https://www.scopus.com/inward/record.uri?eid=2-s2.0-84969974058&partnerID=40&md5=de4709a3e392b4e910f96c1233946fe6

Majerova, I. (2019). E-Government As a Smart Solution for Public Administration: a Case of Visegrad Group. Balkans Journal of Emerging Trends in Social Sciences, 2(2), 115–123. https://doi.org/10.31410/balkans.jetss.2019.2.2.115-123

Marin, A. M. (2022). Development of e-government in the field of social services and benefits: Evidence from Romania. Information Polity, 27(4), 455–471. https://doi.org/10.3233/IP-220005

Marino, A., &; Pariso, P. (2019). E-government and its impact on national economic development: A case study concerning southern Italy. ACM International Conference Proceedings Series, 1–4. https://doi.org/10.1145/3340017.3342242

Mellouli, M., Bouaziz, F., &; Bentahar, O. (2020). E-government success assessment from a public value perspective. International Review of Public Administration, 25(3), 153–174. https://doi.org/10.1080/12294659.2020.1799517

Nations, U. (2010). UN E-Government Knowledgebase. Publicadministration.Un.Org. https://publicadministration.un.org/egovkb/en-us/About/Overview/-E-Government-Development-Index

Osah, J., &; Pade-Khene, C. (2020). E-government strategy formulation in resource-constrained local government in South Africa. Journal of Information Technology and Politics, 17(4), 426–451. https://doi.org/10.1080/19331681.2020.1715907

Pazmiño-Sarango, M., Naranjo-Zolotov, M., &; Cruz-Jesus, F. (2022). Assessing the drivers of the regional digital divide and their impact on eGovernment services: evidence from a South American country. Information Technology and People, 35(7), 2002–2025. https://doi.org/10.1108/ITP-09-2020-0628

Ronchi, A. M. (2019). e-Democracy: Toward a new model of (inter)active society. In e-Democracy: Toward a New Model of (Inter)active Society https://doi.org/10.1007/978-3-030-01596-1

Salihi, M., Sharifov, M., &; S., A. (2018). Evaluation of Official Governmental (e-Government) Websites for Accessibility in the Middle East. International Journal of Computer Applications, 181(22), 39–43. https://doi.org/10.5120/ijca2018917957

Sheoran, S., &; Vij, S. (2022). A Review of E-Government Assessment Frame-works: E-Readiness, Adoption, Citizen Engagement and Quality. EJournal of EDemocracy and Open Government, 14(2), 197–213. https://doi.org/10.29379/jedem.v14i2.717

Singh, S., Kumar, V., Paliwal, M., Verma, P., & Rajak, B. (2022). A citizen-centric approach to understand the effectiveness of e-government web portals: Empirical evidence from India. Information Polity, 27(4), 539–555. https://doi.org/10.3233/IP-220001

Sophia Yuliantini, L., &; Nurmandi, A. (2023). The The Impact of the E-Government Development Index (EGDI) on the Worldwide Governance Indicator (WGI) in European Union Countries. Policy &; Governance Review, 7(2), 140. https://doi.org/10.30589/pgr.v7i2.732

Sussy, B.-O., &; Vicente, M. L. (2021). E-government and e-services in local government: A case study. WSEAS Transactions on Environment and Development, 17, 732–739. https://doi.org/10.37394/232015.2021.17.70

Tejedo-Romero, F., Araujo, J. F. F. E., Tejada, Á., & Ramírez, Y. (2022). E-government mechanisms to enhance the participation of citizens and society: Exploratory analysis through the dimension of municipalities. Technology in Society, 70(April). https://doi.org/10.1016/j.techsoc.2022.101978

Tintin, R. A., Chavez, C. C., Altamirano, J. P., &; Tintin, L. M. (2018). Could E-government Development Contribute to Reduce Corruption Globally? In T. L., B. de P. 90 University of Fribourg (UniFR) Fribourg, M. A., T. L., &; A. G. R. s/n Universidad de las Fuerzas Armadas (ESPE) (Eds.), 2018 5th International Conference on eDemocracy and eGovernment, ICEDEG 2018 (pp. 187–194). Institute of Electrical and Electronics Engineers Inc. https://doi.org/10.1109/ICEDEG.2018.8372366

Torres-Porras, A., &; Duarte-Amaya, H. (2018). E-Government Development Index Analysis in South America Region: Challenges and Improvement Opportunities. In T. L., B. de P. 90 University of Fribourg (UniFR) Fribourg, M. A., T. L., & A. G. R. s/n Universidad de las Fuerzas Armadas (ESPE) (Eds.), 2018 5th International Conference on eDemocracy and eGovernment, ICEDEG 2018 (pp. 275–280). Institute of Electrical and Electronics Engineers Inc. https://doi.org/10.1109/ICEDEG.2018.8372321

Treceñe, J. K. D. (2022). The Digital Transformation Strategies of the Philippines from 1992 to 2022 : A Review. Scientific Research Initiative, 2(1), 8–13.

Turmanidze, R., Dašić, P., &; Popkhadze, G. (2020). Statistical Analysis of E-Government Development Index (EGDI) of Georgia. In K. I. (Ed.), Lecture Notes in Networks and Systems: Vol. 128 LNNS (pp. 930–938). Springer. https://doi.org/10.1007/978-3-030-46817-0_105

Twizeyimana, J. D., &; Andersson, A. (2019). The public value of E-Government – A literature review. Government Information Quarterly, 36(2), 167–178. https://doi.org/https://doi.org/10.1016/j.giq.2019.01.001

Wang, C., &; Ma, L. (2022). Digital transformation of citizens' evaluations of public service delivery: evidence from China. Global Public Policy and Governance, 2(4), 477–497. https://doi.org/10.1007/s43508-022-00054-x

Younus, M., Pribadi, U., Nurmandi, A., &; Rahmawati, I. Z. (2023). Comparative analysis of E-Government Development Index: a case study of South Asian countries. Transforming Government: People, Process and Policy, 17(4), 552–574. https://doi.org/10.1108/TG-05-2023-0068

Zhao, S., Zhang, Y., Iftikhar, H., Ullah, A., Mao, J., &; Wang, T. (2022). Dynamic Influence of Digital and Technological Advancement on Sustainable Economic Growth in Belt and Road Initiative (BRI) Countries. Sustainability (Switzerland), 14(23). https://doi.org/10.3390/su142315782

Zioło, M., Niedzielski, P., Kuzionko-Ochrymiuk, E., Marcinkiewicz, J., Łobacz, K., Dyl, K., &; Szanter, R. (2022a). E-Government Development in European Countries: Socio-Economic and Environmental Aspects. Energies, 15(23). https://doi.org/10.3390/en15238870

Zioło, M., Niedzielski, P., Kuzionko-Ochrymiuk, E., Marcinkiewicz, J., Łobacz, K., Dyl, K., &; Szanter, R. (2022b). E-Government Development in European Countries: Socio-Economic and Environmental Aspects. Energies, 15(23), 1–17. https://doi.org/10.3390/en15238870



DOI: https://doi.org/10.22146/jkap.95321

Article Metrics

Abstract views : 438 | views : 215

Refbacks

  • There are currently no refbacks.




Copyright (c) 2024 JKAP (Jurnal Kebijakan dan Administrasi Publik)

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.