Jati, Wasisto Raharjo, Universitas Gadjah Mada, Indonesia
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Vol 15, No 1 (2011): JULI (Kebijakan Sosial di Aras Lokal) - Articles
Inovasi Pelayanan Publik Setengah Hati: Studi Pelayanan Publik di SAMSAT Kota Yogyakarta
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