Savitri, Gusti Ayu Made Hanny Dian, Sekolah Tinggi Manajemen PPM, Indonesia

• Vol 14, No 2 (2024) - Articles
  Combining Servqual and Kano: Justification for Best Action and Its Selection Process
  Abstract  PDF

Jurnal Kawistara is published by the Graduate School, Universitas Gadjah Mada.