PENGEMBANGAN SISTEM PENCATATAN DAN PELAPORAN INSIDEN KESELAMATAN PASIEN (IKP) BERBASIS WEB DI RUMAH SAKIT

DEVELOPING RECORDING AND REPORTING SYSTEM OF PATIENT SAFETY INCIDENT (PSI) BASED ON WEB IN THE HOSPITAL

  • Siti Zahro Bagian Ilmu Kesehatan Masyarakat, Fakultas Kedokteran UGM Yogyakarta
Keywords: patient safety, incident, prototype, web-based

Abstract

Background: In an effffort to improve patient safety in Hj. Anna

Lasmanah Hospital Banjarnegara Regency, this study

developed a web-based incident reporting system. This is an

effffective tool with advantages suitable for promoting an open

culture for patient safety.

Objectives: Improve incident reporting mechanisms in hospital

considering the comfort, convenience and confifidentiality, so

that it can support the efffforts of improve patient safety.

Methods:This was action research design, conducted at the Hj.

Anna Lasmanah Hospital Banjarnegara Regency. Research

participants amounted to 7 (seven) people. The research began

with the identifification of needs through interviews, observation

and study of documentation. The process of making the

prototype systems was based on the results of the identifification

of needs. The evaluation process was carried out using a

questionnaire, distributed to 40 participants to assess usability.

While for evaluating importance, scientififically acceptable,

transparency, and feasibility, we conducted observation and

interviews with participants. Interview data were analyzed

qualitatively, through the process of data transcription, coding

and categorization. Data from questionnaires done by

calculating the average.

Results: This research resulted a prototype incident reporting

system that accommodated to the basic needs of the user. Most

participants (91,96%) were satisfified with the application

developed. The prototype system is considered appropriate to

be applied in the hospital, with some suggestions for the need

for improvement regarding the application program, network

infrastructure and human resource capacity.

Conclusion: A prototype system developed was considered

can improve incident reporting mechanisms in hospital

considering the comfort, convenience and confifidentiality, so

that it can support the efffforts of improve patient safety.

Published
2021-06-23
How to Cite
Siti Zahro. (2021). PENGEMBANGAN SISTEM PENCATATAN DAN PELAPORAN INSIDEN KESELAMATAN PASIEN (IKP) BERBASIS WEB DI RUMAH SAKIT. Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management), 19(4). https://doi.org/10.22146/jmpk.v19i4.2030
Section
Articles