Aqmala, Diana, and Elia Ardyan. “How Does a Salesperson Improve Their Performance? The Importance Role of Customer Smart Response Capability”. Gadjah Mada International Journal of Business 21, no. 2 (August 26, 2019): 223-241. Accessed November 24, 2024. https://journal.ugm.ac.id/v3/gamaijb/article/view/15694.