Articles

• Service Quality and the Mediating Effect of Corporate Image on the Relationship between Customer Satisfaction and Customer Loyalty in the Malaysian Hotel Industry

  Boon-Liat Cheng

  99-112

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  Abstract views: 72 | views: 59
• Antecedents to Intention to Engage in the Online Negative Word-of-Mouth Communication

  Dien Mardhiyah, Basu Swastha Dharmmesta, B.M. Purwanto

  113-132

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  Abstract views: 36 | views: 6
• Do Private Firms Outperform SOE Firms after Going Public in China Given their Different Governance Characteristics?

  Shenghui Tong, Eddy Junarsin

  133-170

  • PDF

  Abstract views: 9 | views: 5
• Examining the Effects of Presentation Patterns, Orders, and Information Types in Investment Decision Making

  Luciana Spica Almilia, Jogiyanto Hartono, Supriyadi Supriyadi, Ertambang Nahartyo

  171-182

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  Abstract views: 43 | views: 7
• Factors Affecting Poor Strategy Implementation

  Muh. Darmin Ahmad Pella, Ujang Sumarwan, Arief Daryanto, Kirbrandoko Kirbrandoko

  183-204

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  Abstract views: 46 | views: 6