ALIM, M. A.; HOSSAIN, M. J.; SAKIB, A. I.; JEE, T. W.; VOON, B.-H. Drivers of Loyalty and Switching Mobile Telecommunications Provider: The Roles of Service Value, Alternatives, and Search Efforts. Journal of Indonesian Economy and Business, [S. l.], v. 41, n. 3, p. 426 –, 2026. DOI: 10.22146/jieb.v41i3.9404. Disponível em: https://journal.ugm.ac.id/v3/jieb/article/view/9404. Acesso em: 17 oct. 2026.