The Influence of University Governance and Higher College Performance on Student Satisfaction

Abstract

The purpose of this research is to determine the effect of implementing the principles of University Governance and Higher Education Performance on student satisfaction at Semarang State Polytechnic (Polines) and Harapan Bersama Tegal Polytechnic (Polharber).This research is quantitative research. The sampling technique uses simple random sampling. The sample in this research was 100 students from the Semarang State Polytechnic (Polines) and 100 students from the Harapan Bersama Tegal Polytechnic (Polharber). The instrument used was a questionnaire sheet with 30 question items which were filled in by students using Google Form. Analysis techniques The research instruments used are analysis in the form of research instrument testing techniques and data analysis techniques. Research instrument testing techniques include validity tests and reliability tests. The data analysis techniques used in this research are descriptive statistical analysis and multiple linear regression analysis.The results of the research show that: (1) The implementation of University Governance and Higher Education Performance at the Semarang State Polytechnic (Polines) is classified as good with scores of 3.81 and 3.87 or classified as category B and the implementation of University Governance and Higher Education Performance at the Harapan Bersama Polytechnic Tegal (Polharber) is classified as quite good with a score of 3.17 and 3.35 or classified as category C. (2) Student satisfaction at the Semarang State Polytechnic (Polines) is classified as good with a score of 3.82 or classified as category B and student satisfaction at Harapan Bersama Tegal Polytechnic (Polharber) is classified as quite good with a score of 3.39 or categorized as category C.