Uminurida Suciati(1*), Partini Partini(2), Isbandiyah Isbandiyah(3)

(1) Perpustakaan UGM
(*) Corresponding Author


The quality of the library will impact the quality of the students and the research. Main Library of Gadjah Mada University as a unit of the information service is expected to be able to provide the information which can fulfill the user needs and also can be a place to process information retrieval. In addition, the available of the computer technology service can motivate the user to visit library more often.

Research method which is used is mixture research i.e descriptive qualification and survey. The respondents who are interviewed consisted of SO, SI, S2, S3, lecturer; researcher, staff of UGM and the users outside of UGM. Whereas, some methods which are used were observation, interviewed and
distributed the questionnaire to 200 users. Analysis is done after interpreting the result of interviews and the survey which the data analysis and the process of the data collecting were observed at the same time. The 3 flow models of Miles and Huberman in Bungin is used i.e data reduction, data presentation, and verification.

The result of the research of the computer technology use in Gadjah Mada Library, as follows: it provides positive impact to the user to visit the library, it shows 94% of the user search the reference materials which are used by the lecturer including papers, lecturing materials, thesis, result of the research and result of the laboratory, it is expected the implementation of the computer technology in the library can change the catalog card to cut the long queue, it shows 75% of the user know very well how to use the computer optimally. The user always follow the technological trend of the computer, and have the enthusiasm high to read. Collection of The Main Library of Gadjah Mada University in the reality shows 75% have fulfilled the user requirement, and so do sum up the adequate computer enough, but require to be added its amount. The service of access internet in this research is inclusive of quickly and better compared depend to library offaculty. The user used the SIP US program very easy, because its program is easy to use. The staff giving services attitude of the user very fulfilled and the system of services circulation use one card system, so that facilitate made easy for staff and the user.

Key Words : the computer technology - user need - Internet services

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