Md Daud Ismail
https://www.scopus.com/authid/detail.uri?authorId=55930343500

Universiti Kebangsaan Malaysia
Malaysia

Scopus Author ID: 55930343500.

An Associate Professor at School of Management Faculty of Economics and Management, Universiti Kebangsaan Malaysia. He earned his Ph.D. (2011) in International Business, from Monash University, Australia; his MBA (2001) from Universiti Kebangsaan Malaysia, Malaysia; and his Bachelor Degree (1996) in Business [Economics], from Oklahoma City University, USA. His research area are Entrepreneurship, Export Performance, Internationalization, Learning Organization, Small and Medium Enterprises. He has 16 articles published at national and international journals (from 2006-2016). He has written several papers that were presented at seminars and conferences.

Author contact detail: School of Management, Faculty of Economic and Management, Universiti Kebangsaan Malaysia, 43600 Bangi, Selangor, Malaysia; Telephone (Office):  +6 03 89214935/5747; e-mai: mddaud@ukm.edu.my.

Syed Shah Alam
* Corresponding Author
https://www.scopus.com/authid/detail.uri?authorId=26532406300

School of Management, Universiti Kebangsaan Malaysia, Bangi 43600 Selangor
Malaysia

Scopus Author ID: Author ID: 26532406300 (https://www.scopus.com/authid/detail.uri?authorId=26532406300)

Associate Professor at School of Managmenet Faculty of Economic and Management, Universiti Kebangsaan Malaysia. He earned his Ph.D. (2005) in Electronic Commerce, from Multimedia University Malaysia. He earned his M. Com. (1988) in Management, and M.Com. (1987) in Marketing, and his M.Com. (1995) in Finance and Banking, from Rajshahi University, Bangladesh. His field of specialization are Marketing Research/Business Research, Marketing Management, International Marketing, Business Communication, Internet Marketing, and Electronic Commerce. He published more than 70 papers into international journals, and attended more than 15 international conferences. He has written four books published by Pearson and McGraw Hill -Kuala Lumpur-Malaysia, and University Publishing Center, UiTM, Shah (in 2009-2010).

Author contact detail: School of Management, Faculty of Economics and Management, Universiti Kebangsaan Malaysia, 43600 UKM Bangi, Selangor; phone: 03-8921 3724 (Office), 019-2614919 (cellular phone); e-mail: shahalam@ ukm.edu.my.

Roshayati bt Abdul Hamid
School of Management Faculty of Economics and Management Universiti Kebangsaan
Malaysia

Senior Lecturer at School of Management, Faculty of Economics and Management, Universiti Kebangsaan Malaysia. She earned her D.B.A. (2013) and M.B.A. (2006) from Universiti Kebangsaan Malaysia. Her interest study area are Operations Management, Supply Chain Management, Organizational Behavior, Business Research, Business Communication. She has publication 18 articles at some journals and proceedings from 2009-2016.

Author contact detail: School of Management, Faculty of Economics and Management, Universiti Kebangsaan Malaysia, 43600 UKM Bangi, Selangor; phone: (603) 89215932 and 017 2125506 (mobile); e-mail: wanrose@ukm.edu.my.