Vol 15, No 2 (2013)

May-August

Articles

Service Quality and the Mediating Effect of Corporate Image on the Relationship between Customer Satisfaction and Customer Loyalty in the Malaysian Hotel Industry

Boon-Liat Cheng

Antecedents to Intention to Engage in the Online Negative Word-of-Mouth Communication

Dien Mardhiyah, Basu Swastha Dharmmesta, B. M. Purwanto

Do Private Firms Outperform SOE Firms after Going Public in China Given their Different Governance Characteristics?

Shenghui Tong, Eddy Junarsin

Examining the Effects of Presentation Patterns, Orders, and Information Types in Investment Decision Making

Luciana Spica Almilia, Jogiyanto Hartono, . Supriyadi, Ertambang Nahartyo

Factors Affecting Poor Strategy Implementation

Muh. Darmin Ahmad Pella, Ujang Sumarwan, Arief Daryanto, . Kirbrandoko

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