|Vol 19, No 1 (2017): January- April||The Role of Involvement as a Moderating Variable in a Country of Origin Study||Abstract PDF|
|Rindang Matoati, Suci Paramitasari Syahlani|
|Vol 8, No 3 (2006): September-December||The Existence of Overall Satisfaction in Service Customer Relationships||Abstract PDF|
|Vol 8, No 3 (2006): September-December||An Examination of Perceived Quality, Satisfaction, and Loyalty Relationship: Applicability of Comparative and Noncomparative Evaluation||Abstract PDF|
|Licen Indahwati Darsono, C. Marliana Junaedi|
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