PERANAN KUALITAS KEHIDUPAN KERJA DALAM MEMBANGUN KOMITMEN KEORGANISASIAN: STUDI EMPIRIK PADA BANK MILIK NEGARA DI JAKARTA

Abstract

EOC (Employee Organizational Commitment) regarded as work attitude lately has
always been a strategic issue and is believed to be something essential that must be won by any
organization for it influences behaviors that lead an organization to functioning effectively.
Hipothetically, the EOC is determined by QWL (Quality of Work Life). This research was aimed
at finding out the most dominant determinants of EOC in state-owned banks in Jakarta. These
would then serve as solution variables to formulating strategy in winning the EOC. This applied
explanatory research used the hypothetico-deductive method and path analysis. Two hundred
and forty-nine respondents participated in this study. All of the hypotheses were emperically
supported and this meant the QWL subvariables have jointly influenced the EOC. The
influencing QWL subvariables serving as solution variables were financial compensation,
advancement opportunities and job characteristics. The strategies and operations based on these
solution variables had been formulated to winning the EOC.
Keywords : EOC, QWL, financial compensation, job characteristics, advancement opportunities