Padmawati, Retna Siwi

• Vol 1, No 2 (2012): June - Articles
  Benarkah Rumahsakit Pemerintah Menggunakan Manajemen Keluhan Pasien untuk Melindungi Pembayar Pajak? Studi Reformasi Birokrasi di Rumahsakit Bantul DIY
  Abstract  PDF (Bahasa Indonesia)

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