KEPUASAN KERJA DAN PERSEPSI PERAWAT TENTANG KEPEMIMPINAN DENGAN KINERJA PERAWAT PASCA SERTIFIKASI ISO 9001/2008

Abstract

Background: Job satisfaction will improve the nurse
performance in hospital. This occurs when the nurses perceive
intrinsic rewards (e.g. feel something has achieved) and
extrinsic rewards (e.g. salary/incentives) which have been
received were fair and reasonable. The job satisfaction in
nurses will raise motivation in the workplace so that the numbers
of absence will be decreased. The job satisfaction can also
improve physical and mental health status that has impact on
physical fitness, high work morale and motivation so that the
nurse performance will be increased.
Objective: To identify relationship between job satisfaction
and nurses perceptions about leadership with the nurse
performance of post certification ISO 9001/2008 in PKU
Muhammadiyah Hospital Gombong.
Method: Explanatory quantitative research methods with
survey and cross-sectional approach. Data analysis was
performed with linear regression test. The independent
variables were job satisfaction and nurse perceptions about
leadership and dependent variable was the nurse performance.
Samples were 95 nurses who worked in PKU Muhammadiyah
Hospital Gombong. The research instruments use modified
Likert’s scale, questionnaires and interview guides. The data
sources are nurses, patients and several informants.
Result: The analysis result of ANOVA test was found F count
26.44, significance level of 0.000. With relationship value of
0.44. There was a significant positive relationship between
job satisfaction and nurse perceptions about leadership with
the nurse performance of post certification ISO 9001/2008 in
PKU Muhammadiyah Hospital Gombong. The closeness of
relationship is moderate category while R Square value
(determination coefficient) was 36.5%. This means that the
job satisfaction of nurses and nurse perceptions about
leadership is jointly affect the nurse performance about 36.5%
Conclusion: There was a significant positive relationship
between job satisfaction and nurse perception about leadership
with the nurse performance of post certification ISO 9001/
2008 in PKU Muhammadiyah Hospital Gombong. To improve
the nurse performance, nurses should make some innovations
in their work. The management of hospital should improve the
control function and the comfort of work environment in the
hospital.
Keywords: job satisfaction, leadership, performance