Peluang dan Tantangan dalam Mengimplementasikan Sistem Manajemen Dokumen Elektronik

https://doi.org/10.22146/khazanah.34470

Lasmita Sihaloho(1*), Ade Sobandi(2)

(1) Universitas Pendidikan Indonesia
(2) Universitas Pendidikan Indonesia
(*) Corresponding Author

Abstract


Seiring dengan bertambahnya jumlah dokumen yang harus disimpan secara terus-menerus serta
banyaknya kegiatan organisasi yang berkaitan dengan dokumen, maka setiap organisasi dituntut untuk dapat mengelola dokumen atau kearsipannya dengan memanfaatkan teknologi dan informasi (TI), salah satunya adalah dengan mengimplementasikan sistem manajemen dokumen elektronik (SMDE). Tujuan penelitian ini adalah untuk mendeskripsikan peluang dan tantangan dalam mengimplementasikan sistem manajemen dokumen elektronik (SMDE) dalam dunia pendidikan, pemerintahan dan dunia usaha. Metode penelitian yang digunakan adalah kajian eksploratif dengan kombinasi tinjauan pustaka. Data penelitian diperoleh berdasarkan hasil kajian dari beberapa sumber literatur pustaka sebagai bahan acuan yang berhubungan dengan masalah yang diteliti. Hasil penelitian menunjukkan bahwa kajian sistem manajemen dokumen elektronik (SMDE) dalam dunia pendidikan, lembaga pemerintahan serta dunia usaha memiliki peluang dan tantangannya masing-masing dalam mengimplementasikan SMDE sesuai dengan tuntutan kerja dalam pengelolaan dokumen, oleh karena itu diperlukan dukungan dan kerjasama baik secara internal maupun eksternal organisasi dalam mengatasi tantangan pengelolaan dokumen yang ada sehingga manfaat SMDE dapat dirasakan secara efektif dan efisien.


Keywords


dokumen elektronik (SMDE); ISO9001; ISO9004; manajemen dokumen; sistem manajemen

Full Text:

PDF


References

Adam, A. (2007). Implementing electronic document and record management systems. New York: Auerbach Publications.

Adam, A. (2008). Implementing Electronic Document and Record Management Systems. New York: Auerbach Publications.

Asogwa, B. E. (2012). “The challenge of managing electronic records in developing countries: Implications for records managers in sub Saharan Africa” in Records Management Journal, 22(3), 198-211.

Baker, J. H., Sircar, S., & Schkade, L. L. (1998). Complex document search for decision making. Information & Management, 34(4), 243−250.

Cornwell, G., Kessler, R. R., Aldrich, D., Andersen, T. K., Hayes, S. M., Sulzer, J., & Tulis, S. (1993). Problems and issues affecting the United-States depository library program and the GPO-the librarians manifesto. Government Publications Review, 20(2), 121−140.

Dalfonso, M. (1995). ISO9000: achieving compliance and certification. New York: Wiley. Finney, J. (1999). Software can help reduce ISO non-conformances. Midrange ERP.

Forcada, N. (2005). Life cycle document management system for construction. Doctoral Thesis. Technical University of Catalonia: Department of Construction Engineering.

Gregory, K. (2005). “Implementing an electronic records management system: A public sector case study” in Records Management Journal, 15 (2), 80-85.

Gershon, S. P. (2004). Independent review of public sector efficiency: releasing resources to the front line. London: HM Treasury.

Groenewald, T. (2004). Electronic Document Management: A Human Resource Management Case Study. SA Journal of Human Resource Management, 2(1), 54–62.

Hackney, R., Desouza, K. C., & Chau, P. (2008). Editorial: eGovernment strategies: ICT innovation in international public sector contexts. Journal of Strategic Information Systems, 17(2), 73–74.

Hammer, M., & Hershman, L. W. (2010). Faster, cheaper, better: The 9 levers for transforming how work gets done. New York: Tantor Media, Inc.

Harries, S. (2009). “Managing records, making knowledge and good governance” in Records Management Journal, 19(1), 16-25.

Hjelt, M., & Björk, B.-C. (2006). Experiences of EDM Usage in Construction Projects, 11(April 2005), 113–125.

Huang, A. H. (2003). Effects of multimedia on document browsing and navigation: An exploratory empirical investigation. Information & Management, 41(2), 189−198.

Hung, S. Y., Chang, C. M., & Yu, T. J. (2006). Determinants of user acceptance of the e- Government services: The case of online tax filing and payment system. Government Information Quarterly, 23(1), 97−122.

Irani, Z. (2010). Investment evaluation within project management : an information systems perspective.

Journal of the Operational Research Society (2010), 61(6), 917–928. https://doi.org/10.1057/jors.2010.10

Irani, Z., & Elliman, T. (2008). Creating social entrepreneurship in local government. European Journal of Information Systems, 1–7. https://doi.org/10.1057/ejis.2008.35

ISO9001. (2015). Quality systems-model for quality assurance in design, development, production, installation, and service. ANSI/ISO/ ASQC..

ISO9004. (2016). Quality management and quality system elements-guidelines. ANSI/ISO/ASQC.

Johnston, G. P., & Bowen, D. V. (2005). The Benefits of Electronic Records Management Systems: A General Review of Published and Some Unpublished Cases. Records Management Journal, 15(3), 131–140.

Jones, P. (2008). The role of virtual folders in developing an electronic document and records Meeting user and records management needs. Records Management Journal, 18(1), 53–60. https://doi.org/10.1108/09565690810858514

Jones, S. (2012). International Journal of Information Management eGovernment Document Management System : A case analysis of risk and reward. International Journal of Information Management, 32, 396–400. https://doi.org/10.1016/j.ijinfomgt.2012.04.002

Joseph, P. I. P. (2016). User difficulties working with a business classification scheme : a case study. Records Management Journal, 26(1).

Krasnyanskiy, M. N., Ostroukh, A. V., Molotkova, N. V., & Galygina, I. V. (2014). Electronik Document Management Systems for University Research and education. Journal Engineering Ang Applied Science, 9(5), 182–189.

Leighton, H. V. (1992). Electronic availability lists for United-States federal document depository libraries- opportunities and realities. Government Publications Review, 19(3), 279−287.

Motta, E., Shum, S. B., & Domingue, J. (2000). Ontology-driven document enrichment : principles, tools and applications.

International Journal Human-Computer Studies (2000), 52, 1071–1109. https://doi.org/10.1006/ijhc.2000.0384

Mullner, T., & Grimm, D. (2004). Applications and interface for e-Government. Proceedings of the Electronic Government Conference, 472–475.

Novikov, D. A., & Sukhanow, A. . (2005). Models and management mechanisms research projects universities. Education Management Institute of Atthe Russian Academy of Sciences, Moscow, pp: 80 (In Russian).

Pechnikova, T. V., & A. V. Pechnikova, 1999. The practice of workin. (1999). The practice of working with documents in the organization. EMOS, Moscow, 208, (In Russian).

Prager, J. M. (2016). Linguini : Language Identification for Multilingual Documents. Journal of Management Information Systems ISSN:, 16(3), 71–101. https://doi.org/10.1080/07421222.1999.11518257

Putranto, W. A. 2017. Pengelolaan Arsip di Era Digital: Mempertimbangkan Kembali Sudut Pandang Pengguna. Diplomatika. 1 (1):1-11. https://doi.org/10.22146/diplomatika.28253

Read, M. (2009). Back office operations and IT, operational efficiency programme final report. London: HM Treasury.

Reed, B. (2010). “Service‐oriented architectures and recordkeeping” in Records Management Journal, 20(1), 124-137.

Remenyi, D., Bannister, F., & Money, A. (2007). The effective measurement & management of IT costs & benefits.

Butterworth-Heinemann. Robson, W. (2010). Strategic management & information systems. United Kingdom (UK): Pitman Publishing.

Simonds, B. (2008). ICON Portal’s Document Management System. Military Intelligence Professional Bulletin, 34(1), 22–24.

Sladić, G., Cverdelj-Fogaraši, I., Gostojić, S., Savić, G., Segedinac, M., & Zarić, M. (2017). Multilayer document model for semantic document management services. Journal of Documentation, 73(5), 803–824. https://doi.org/10.1108/JD-07-2016-0095

Sprague, B. R. H. (1995). Electronic Document Management : Challenges and Opportunities for Information Systems Managers. MIS Quarterly, 19(1), 29–49.

Steyaert, J. C. (2004). Measuring the performance of electronic government services. Information & Management, 41(3), 369−375. https://doi.org/10.1007/978-981-10-2176-3

Staley, D. J., & Malenfant, K. J. 2010. Futures thinking for academic librarians: Higher education in 2025. Information Service Use 30: 57-90. https://doi.org/10.3233/ISU-2010-0614

West, D. M. (2007). Global e-Government full report, 2006. Center for Public Policy: Brown University. Retrieved from http://www.insidepolitics.org/ egovt07int.pdf, 2007.

Wilkins, L., Swatman, P. M. C., Holt, D., & Wilkins, L. (2009). Achieved and tangible benefits : lessons learned from a landmark EDRMS implementation. Records Management Journal, 19(1), 37–53. https://doi.org/10.1108/09565690910937236.

Yang, Z. Y., & da Conturbia, S. (1998). US state documents in academic libraries. Journal of Government Information, 25(3), 263−276. Yao, Y.-H., & Trappey, A. J. C. (2001). Using ISO10303 and XMLstandard technology to enable ISO9000 document management. In International Journal Comput Appl Technol (IJCAT).

Zantout, H., & Marir, F. (1999). Document management systems from current capabilities towards intelligent information retrieval : an overview. International Journal of Information Management, 19(6), 471–484.



DOI: https://doi.org/10.22146/khazanah.34470

Article Metrics

Abstract views : 4955 | views : 5906

Refbacks

  • There are currently no refbacks.


Copyright (c) 2018 The authors

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

web
analytics

View My Stats