THE MEDIATING ROLE OF AFFECTIVE COMMITMENT ON THE EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT AND PROCEDURAL JUSTICE ON JOB PERFORMANCE OF CIVIL SERVANT

https://doi.org/10.22146/jlo.55371

Heru Kurnianto Tjahjono(1), Meika Kurnia Puji Rahayu(2), Awang Dirgantara Putra(3*)

(1) Universitas Muhammadiyah Yogyakarta
(2) Universitas Muhammadiyah Yogyakarta
(3) Universitas Muhammadiyah Yogyakarta
(*) Corresponding Author

Abstract


This study aims to analyze the mediating role of affective commitment on the effect of perceived organizational support and procedural justice on job performance. Respondents in this study are Civil Servants at the BPS Statistics of the Province and the Special Region of Yogyakarta. The sample used was 188 selected using a purposive sampling technique. Data were analyzed using the Structural Equation Modeling (SEM) method with Analysis Moment of Structural (AMOS) 24.0 software. This study found that perceived organizational support and procedural justice has no significant direct effect on job performance. This research also shows that perceived organizational support and procedural justice have a significant effect on affective commitment, and there is a significant effect between affective commitment on job performance. The finding of this research show that affective commitment was able to mediate perceived organizational support and procedural justice on job performance. Recommendation for leaders, employees, and future research are discussed.


Keywords


Perceived organisational support; Procedural justice; Affective Commitment; Job Performance

Full Text:

PDF


References

Abdallah, A.B., Obeidat, B.Y., Aqqad, N.O., Al Janini, M.N., and Dahiyat, S.E. (2017). An Integrated Model of Job Involvement, Job Satisfaction and Organizational Commitment: A Structural Analysis in Jordan’s Banking Sector. Communications and Network, Vol 9 No 1, 28-53.

Abuseif, S., and Ayaad, O., (2018). The Relationship Between Organizational Commitment and Nurses Turnover Intention Behavior at Tertiary Private Hospitals in Najran, KSA. International Journal of Academic Research in Business and Social Sciences, Vol 8 No 6, 764-772.

Afzali, A., Amir, A.M., and Loghman, H.S., (2014). Investigating The Influence of Perceived Organizational Support, Psychological Empowerment and Organizational Learning on Job Performance: An Empirical Investigation”. Technical Gazette. Vol 21, No 3, 623-629.

Allen, N.J., and Meyer, J.P. (1990). The Measurement and Antecedents of Affective, Continuance, and Normative Commitment to Organization. Journal of occupational psychology. Vol 63, 1-18.

Arab, H. R., Tarik A., (2018). Organizational Justice and Work Outcomes in The Kurdistan Region of Iraq. Management Decision. Vol 56, No 4, 808-827.

Barasa, L., April, G., dan Bambang S., (2018). Determinants of Job Satisfaction and it’s Implication on Employee Performance of Port Enterprises in DKI Jakarta. International review of management and marketing econjournals. Vol 8, No 5, 43-49.

Blau, P.M., (1964). Exchange and Power in Social Life. Chicago: John Willey & Son, Inc.

Casimir, G., Yong, N.K.N., Karen, Y.W., and Gavin, O., (2014). The Relationships Amongst Leader-Member Exchange, Perceived Organizational Support, Affective Commitment, and In-Role Performance: A Social-Exchange Perspective. Leadership & Organization Development Journal. Vol 35, No 5, 366-385.

Colquitt, J.A., (2001). On The Dimensionality of Organizational Justice: A Construct Validation of A Measure. Journal of Applied Psychology. Vol 86, 386-400.

Crenshaw, J.R., Cropanzano, R., Bell, C.M. and Nadisic, T. (2013). Organizational Justice: New Insights From Behavioural Ethics. Human Relations. Vol 66 No 7, 885-904.

Dai, K., and Qin, X., (2016). Perceived Organizational Support and Employee Engagement: Based on The Research of Organizational Identification and Organizational Justice. Open Journal of Social Sciences. Vol 4, 46.

Darmawan, D., (2019). Peranan Motivasi dan Kompetensi: Analisis Kinerja Pegawai Pemerintahan Daerah Kabupaten Paser. Jurnal Ilmiah Manajemen. Vol 3, No 2, 122-131.

Dewa, Y.S., dan Alice, S., (2018). Persepsi Dukungan Organisasi Sebagai Mediator Antara Keadilan Organisasi dan Komitmen Afektif pada Sebuah Perusahaan Distribusi Pelumas. Jurnal Ilmiah Manajemen. Vol 8, No 2, 336-351.

Edison, E., Anwar Y., dan Komariyah I., (2016). Manajemen Sumber Daya Manusia: Strategi dan Perubahan Meningkatkan Kinerja Pegawai dan Organisasi. Bandung: Alfabeta.

Eisenberger, R., Huntington, R., Hutchison, S., And Sowa, D., (1986). Perceived Organizational Support. Journal of Applied Psychology. Vol 71, No 3, 500-507.

Fazio, J., Baiyun, G., Randi, S., Yuliya, Y., (2017). The Role of Affective Commitment in The Relationship Between Social Support and Turnover Intention. Management Decision. Vol 55, No 3, 512-525.

Ghozali, I., (2017). Model Persamaan Struktural: Konsep dan Aplikasi Dengan Program AMOS 24 Update Bayesian SEM. Ed.7. Semarang: Badan Penerbit Universitas Diponegoro.

Giunchi, M., Chambel, M. J., and Ghislieri, C., (2015). Contract Moderation Effects on Temporary Agency Workers’ Affective Organizational Commitment and Perceptions Of Support. Personnel Review. Vol 44, No 1, 22-38.

Guan, X., Sun, T., Hou, Y., Zhao, L., Luan, Y. Z., and Fan, L. H., (2014). The Relationship Between Job Performance and Perceived Organizational Support in Faculty Members at Chinese Universities: A Questionnaire Survey. BMC medical education. Vol 14, No 1, 50.

Hanifah, N., (2016). Pengaruh Kepuasan Kerja terhadap Kinerja Karyawan Melalui Komitmen Afektif (Studi pada Karyawan PT. PETROKPINDO CIPTA SELARAS GRESIK). Jurnal Ilmu Manajemen. Vol 4, No 3, 1-10.

Haryokusumo, D., (2019). Pengaruh Dukungan Organisasi dan Komunitas pada Komitmen Afektif dengan Kebermaknaan Kerja Sebagai Pemoderasi. Jurnal Bisnis Darmajaya. Vol 5, No.2, 1-19.

Hidayat, S., Tjahjono, H.K., (2015). Peran Etika Kerja Islam dalam Mempengaruhi Motivasi Intrinsik, Kepuasan Kerja dan Dampaknya terhadap Komitmen Organisasional (Studi Empiris pada Pondok Pesantren Modern di Banten). Jurnal Akutansi dan Manajemen Akmenika. Vol 12, No 2, 625-637.

Islam, T., Ishfaq, A., Ungku, N., Bt. Ungku A., (2015). The Influence of Organizational Learning Culture and Perceived Organizational Support on Employees’ Affective Commitment and Turnover Intention. Nankai Business Review International. Vol 6, No 4, 417-431.

Iqbal, M.Z., Muhammad, R., Anum, F., and Samina, N., (2017). The Impact of Organizational Justice on Employee Performance in Public Sector Organization of Pakistan. International Journal of Economics and Management Sciences. Vol 6, No 3, 1-6.

Kalay, F., (2016). The Impact of Organizational Justice on Employee Performance: A Survey in Turkey and Turkish Context. International Journal of Human Resource Studies. Vol 6, No 1, 1-20.

Kambu, A., Eka, A.T., Margono, S., (2012). Pengaruh Leader-Member Exchange, Persepsi Dukungan Organisasional, Budaya Etnis Papua dan Organizational Citizenship Behavior, terhadap Kinerja Pegawai pada Sekda Provinsi Papua. Jurnal Aplikasi Manajemen, Vol 10, No 2, 262-272.

Kasmir., (2016). Manajemen Sumber Daya Manusia (Teori dan Praktik). Cet.2. Depok: Raja Grafindo Persada.

Khalid, J., Muhammad, K., Anees, J.A., Md Shamimul, I., (2018). Multiple Dimension of Emotional Intelligence and Their Impacts on Organizational Commitment and Job Performance. International Journal of Ethics and System. Vol 34, No 2, 221-232.

Khanna, M., and Sharma, R.K., (2014). Employee’s Performance Appraisal and Its Techniques: A Review. Asian Journal of Advanced Basic Sciences. Vol. 2 No. 2, 51-58.

Koopman Jr., Richard., (2003). The Relationship Between Perceived Organizational Justice and Organizational Citizenship Behaviors:A Review of the Literature. Working Paper. http://www.uwstout.edu/rs/uwsjsr/koopmann.pdf

Lee, S. A., and Swathi R., (2019). Impact of Employees’ Job Control Perceptions on Their Work-Related Responses in The Hospitality Industry. International Journal of Contemporary Hospitality Management.

Luo, Z., Marnburg, E., and Law, R., (2017). Linking Leadership and Justice to Organizational Commitment: The Mediating Role of Collective Identity in The Hotel Industry. International Journal of Contemporary Hospitality Management. Vol 29, No 4, 1167-1184.

Luthans, F., Brett, C.L, Kyle, W., (2015). Organizational Behavior : An Evidence-Based Approach. 13th Edition. Charlotte, Nortth Carolina : Information Age Publishing.

Meyer, J.P. and Allen, N.J., (1991). A Three-Component Conceptualization of Organizational Commitment. Human Resource Management Review. Vol 1, No 1, 61-89.

Nan-Nan K., Knokporn C., Peerapong P., (2018). Factor Analysis-Validated Comprehensive Employee Job Performance Scale. International journal of Quality and Reliability Management, Vol 35, No 10, 2436-2449.

Nazir, O., & Islam, J. U., (2017). Enhancing Organizational Commitment and Employee Performance Through Employee Engagement: An Empirical Check. South Asian Journal of Business Studies. Vol 6, No 1, 98-114.

Noe, R.A, John, R. H., Barry, G., Patrick., M. W., (2015). Fundamentals of Human Resource Management. Sixth Edition. New York: McGrawHill.

Oh, J. H., Rutherford, B. N., and Park, J., (2014). The Interplay of Salesperson’s Job Performance and Satisfaction in The Financial Services Industry. Journal of Financial Services Marketing. Vol 19, No 2, 104-117.

Podsakoff, N.P., Scott, B., Jeong, Y.L., Nathan, P.P., (2003). Common Method Biases in Behavioral Research: A Critical Review of The Literature and Recommended Remedies. Journal of applied psychology. Vol 88, No 5, 879-903.

Ribeiro, N., Gomes, D., & Kurian, S., (2018). Authentic Leadership and Performance: The Mediating Role of Employees’ Affective Commitment. Social Responsibility Journal. Vol 14, No 1, 213-225.

Robbins S.P, and Timothy A.J., (2017). Organizational Behavior. Ed.17. England: Pearson Education Limited.

Saleem, M. A., Bhutta, Z. M., Nauman, M., and Zahra, S., (2019). Enhancing performance and commitment through leadership and empowerment. International Journal of Bank Marketing.

Schoemmel, K., and S. Jønsson, T., (2014). Multiple Affective Commitments: Quitting Intentions and Job Performance. Employee Relations. Vol 36, No 5, 516-534.

Shan, S., Ishaq, H. M., and Shaheen, M. A., (2015). Impact of Organizational Justice on Job Performance in Libraries: Mediating Role of Leader-Member Exchange Relationship. Library Management, Vol 36, No (1/2), 70-85.

Sharma, J., and Dhar, R. L., (2016). Factors Influencing Job Performance of Nursing Staff: Mediating Role of Affective Commitment. Personnel Review. Vol 45, No 1, 161-182.

Suliman, A., Majid, A.K., (2012). Organizational Justice, Commitment and Performance in Developing Countries: The Case of The UAE. Employee Relations. Vol 35, No 1, 98-115.

Susmiati., Sudarma, K., (2015). Pengaruh Budaya Organisasi dan Dukungan Organisasi Persepsian terhadap Kinerja Karyawan dengan Komitmen Organisasi Sebagai Variabel Intervening. Management Analysis Journal. Vol 4, No 1, 79-87.

Swalhi, A., Saloua Z., Mahrane H., (2017). The influence of organizational justice on job performance: The mediating effect of affective commitment. Journal of Management Development. Vol. 36, No 4, 542-559.

Tjahjono, H.K., (2011). The Configuration Among Social Capital, Distributive and Procedural Justice and Its Consequences to Individual Satisfaction. International Journal of Information and Management Sciences, Vol. 22, No. 1, 87-103.

Tjahjono, H.K., (2014). The fairness of organization’s performance appraisal, social capital and the impact toward affective commitment. International Journal of Administrative Science and Organization. Vol 21, No 3, 173-179.

Tjahjono, H. K., Palupi, M., and Dirgahayu, P., (2015). Career Perception at the Republic Indonesian Police Organization Impact of Distributive Fairness, Procedural Fairness and Career Satisfaction on Affective Commitment. International Journal of Administrative Science & Organization. Vol 22, No 2, 130-135.

Tjahjono, H. K., Fachrunnisa, O., and Palupi, M., (2019). Configuration Of Organizational Justice And Social Capital: Their Impact On Satisfaction And Commitment. International Journal of Business Excellence. Vol 17, No 3, 336-360.

Tsarenko, Y., Leo, C. and Tse, H.H.M., (2018). When and Why Do Social Resources Influence Employee Advocacy? The Role of Personal Investment and Perceived Recognition. Journal of Business Research, Vol 82.

Wang, X., Liao, J., Xia, D., and Chang, T., (2010). The Impact of Organizational Justice on Work Performance: Mediating Effects of Organizational Commitment and Leader-Member Exchange. International Journal of manpower. Vol 31, No 6, 660-677.

Yih, W.W., and Sein, H., (2011). The Impacts of Perceived Organizational Support, Job Satisfaction, and Organizational Commitment on Job Performance in Hotel Industry. The 11th International DSI and The 16th APDSI Joint Meeting, Taipei, Taiwan, July 12-16.

Zhong, L., Wayne, S.J. and Liden, R.C. (2016). Job Engagement, Perceived Organizational Support, High-Performance Human Resource Practices, and Cultural Value Orientations: A Cross-Level Investigation. Journal of Organizational Behavior, Vol 37 No 6, 823-844.



DOI: https://doi.org/10.22146/jlo.55371

Article Metrics

Abstract views : 7108 | views : 4211

Refbacks

  • There are currently no refbacks.




Copyright (c) 2020 Journal of Leadership in Organizations

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Journal of Leadership in Organizations

Journal

Editorial Team
Focus and Scope
Peer Review Process
Publication Ethics
Screening for Plagiarism      

Authors

Author Guidelines
Submission Guidelines               
Online Submissions
Copyright Notice
Privacy Statement   
Author Fees            

Reviewer

Reviewer Guidelines      
           

Reader

General Search
Achieves
Author index
Title index                       

 

 

Journal of Leadership in Organizations (JLO), with registered number ISSN 2656-8829 (Print) and ISSN 2656-8810 (Online), is published by the Center for Leadership Studies, Department of Management, Faculty of Economics and Business, Universitas Gadjah Mada. The content of this website is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License

© 2019 Journal of Leadership in Organizations