Tantangan dan Peluang Asosiasi Fintech Pendanaan bersama Indonesia (AFPI) dalam Meningkatkan Perlindungan Konsumen di Layanan Pendanaan Bersama Berbasis Teknologi Informasi (LPBBTI)

Abstract

This legal research aims to identify the challenges and opportunities of Asosiasi FintechPendanaan Bersama Indonesia (AFPI) in enhancing consumer protection withing the LayananPendanaan Bersama Berbasis Teknologi Informasi (LPBBTI) after the issuance of Law No. 4 of2023 about financial sector development and strengthening. This research is categorized intonormative-empirical legal research. The types of data used in this research are primary dataobtained from interviews respondent while secondary data obtained from document analysis, datais analyzed qualitatively with descriptive argumentation. Based on this legal research shows thatAFPI that has the authority as a supervisor in the LPBBTI industry based on SEOJK No. S-5/05/2019, which has been further strengthened by the ratification of the UU P2SK. FPI operateswith a three-pronged framework: the Code of Conduct, the Ethics Committee, and the JendelaConsumer Complaints Channel. The rapid development of the industry necessitates frequentregulatory changes, presenting both challenges and opportunities for AFPI. In response to thesedynamics, AFPI has taken several steps to improve its operations. These include enhancing itsCode of Conduct, upgrading the Jendela Consumer Complains System, assisting Otoritas JasaKeuangan (OJK) in supervising the LPBBTI industry, and working to integrate the LPBBTIdatabase in the Fintech Data Center (FDC) with the OJK’s SLIK. These efforts are designed tofoster a healthier and more positively growing LPBBTI industry ecosystem.