Usability Testing Sistem Informasi Pendonor Darah (Studi Kasus di Unit Pelayanan Transfusi Darah RSUP Dr. Sardjito Yogyakarta)
Nurul Ilmi Zulkifli(1*)
(1) SIMKES
(*) Corresponding Author
Abstract
Sistem informasi pendonor darah dikembangkan untuk meningkatkan efisiensi dan efektifitas pelayanan transfusi darah di Unit Pelayanan Transfusi Darah (UPTD). Usability testing adalah salah satu metode penilaian kegunaan untuk mengidentifikasi masalah yang spesifik pada produk IT dan berfokus pada interaksi antara pengguna dan tugas dalam lingkungan kerja. Tujuan penelitian ini yaitu mendeskripsikan usability pada aplikasi sistem informasi pendonor darah di UPTD RSUP Dr. Sardjito.
Desain studi kasus dilakukan di Unit Pelayanan Transfusi Darah (UPTD) RSUP Dr. Sardjito Yogyakarta. Informan pada penelitian ini adalah 10 orang petugas teknis transfusi darah di UPTD di RSUP Dr.Sardjito. Pengumpulan data kuantitatif dan kualitatif dilakukan pada penelitian ini.
Hasil pengukuran user performance diperoleh waktu penyelesaian tugas yang cukup cepat. Sebagian besar tugas diselesaikan dengan lengkap dan benar. Sebesar 29 error diidentifikasi dan sebagian besar termasuk kategori permasalahan kosmetik. User perceived petugas tentang kegunaan aplikasi yaitu aplikasi dianggap telah mencakup prosedur pelayanan di UPTD. Menurut informan aplikasi mudah untuk dipelajari dan memiliki kecepatan yang cukup cepat dibandingkan dengan aplikasi yang lama.
Revisi pada beberapa menu dan mengadakan kerjasama dengan pihak programer, IT RSUP Sardjito dan UPTD perlu dilakukan. Selain itu, maintenance dan backup data pendonor secara rutin dapat dilakukan untuk menghindari gangguan pada aplikasi.
Keywords
References
Kushniruk AW, Triola MM, Borycki EM, Stein B, Kannry JL. Technology induced error and usability: the relationship between usability problems and prescription errors when using a handheld application. Int J Med Inform [Internet]. 2005 Aug [cited 2015 May 19];74(7-8):519–26. Available from: http://www.ncbi.nlm.nih.gov/ pubmed/16043081
Horsky J, McColgan K, Pang JE, Melnikas AJ, Linder J a, Schnipper JL, et al. Complementary methods of system usability evaluation: surveys and observations during software design and development cycles. J Biomed Inform [Internet]. Elsevier Inc.; 2010 Oct [cited 2015 May 29];43(5):782–90. Available from: http://www. ncbi.nlm.nih.gov/pubmed/20546936
Brown W, Yen P-Y, Rojas M, Schnall R. Assessment of the Health IT Usability Evaluation Model (Health-ITUEM) for evaluating mobile health (mHealth) technology. J Biomed Inform [Internet]. Elsevier Inc.; 2013 Dec [cited 2014 Nov 26];46(6):1080–7. Available from: http://www.ncbi.nlm.nih.gov/pubmed/23973872
Kementerian Kesehatan RI. Kepmenkes RI tentang Kebijakan Peningkatan Kualitas dan Akses Pelayanan Darah. 423/Menkes/SK /IV/2007 Indonesia: Menteri Kesehatan Republik Indonesia; 2007.
Li BN, Chao S, Dong MC. SIBAS: A blood bank information system and its 5-year implementation at Macau. Comput Biol Med [Internet]. 2007 May [cited 2014 Mar 7];37(5):588–97. Available from: http://www.ncbi.nlm.nih.gov/pubmed/1682 4506
Wong K, Kwan AM, Wong ML, Lam CC, Yip S. Virtual blood banking in Hong Kong. Hong kong Med J. 2012;18(4):304–9.
Bolton-Maggs PHB, Cohen H. Serious Hazards of Transfusion (SHOT) haemovigilance and progress is improving transfusion safety. Br J Haematol [Internet]. 2013 Nov [cited 2014 May 3];163(3):303–14. Available from: http://www. pubmedcentral.nih.gov/articlerender.fcgi?artid=3935404&tool=pmcentrez&rendertype=abstract
Sauer DA, Mcdonald CE, Boshkov L. Errors in Transfusion Medicine. Lab Med. 2001;32(4):2–4.
Khoja S, Scott R, Casebeer AL, Mochsin M, Ishaq A, Gilani S. e-Health Readiness Assessment Tools for Healthcare Institutions in Developing Countries. Telemed E-Health. 2007;13(4):425–32.
Osby MA, Saxena S, Nelson J, Shulman I. Safe Handling and Administration of Blood Components. Arch Pathol Lab Med. 2007;131.
Pagliaro P, Turdo R. Transfusion management using a remote-controlled , automated blood storage. Blood Transfus. 2008;6(2):101–6.
Food and Drug Administration. Guidance for Industry: Blood Establishment Computer System Validation in the User’s Facility. Rockville; 2013.
Menteri Hukum dan Hak Asasi Manusia. Peraturan Pemerintah Republik Indonesia tentang Pelayanan Darah [Internet]. Nomor 7 Tahun 2011 Indonesia; 2011 p. 1–19. Available from: http://www.presidenri.go.id/DokumenUU.php/588.pdf
Nugroho E. Sistem Informasi Manajemen. Konsep, Aplikasi dan Perkembangannya. Yogyakarta: Andi; 2008.
Shackel B. Usability – Context, framework, definition, design and evaluation. Interact Comput [Internet]. Elsevier B.V.; 2009 Dec [cited 2014 Nov 3];21(5-6):339–46. Available from:
http://iwc.oxfordjournals.org/cgi/doi/10.1 016/j.intcom.2009.04.007
Nielsen J, Blatt LA, Bradford J, Brooks P. Usability Inspection. “Celebrating Interdepen dence” Conference Companion. 1994. p. 413–4.
Au FTW, Baker S, Warren I, Dobbie G. Automated Usability Testing Framework. 2008;76(January).
Rahmanti AA, Lazuardi L, Sari AF, Sanjaya GY, Pasaribu YS, Triyono T. Pengembangan Sistem Informasi Manajemen pendonor Darah. 2011.
Sari AF. Sikap Mahasiswa terhadap Pesan Pengingat Donor Darah dengan Teknologi SMS Gateway (Studi di Direktori Donor Darah Fakultas Kedokteran Universitas Gadjah Mada). Universitas Gadjah Mada; 2014.
McCrory B, Lowndes BR, LaGrange C a., Miller EE, Hallbeck MS. Comparative Usability Testing of Conventional and Single Incision Laparoscopic Surgery Devices. Hum Factors J Hum Factors Ergon Soc [Internet]. 2012 Nov 15 [cited 2015 May 24];55(3):619–31. Available from: http://hfs.sagepub.com/cgi/doi/10.1177/00 18720812465082
Goldhammer F, Kroehne U. Controlling Individuals’ Time Spent on Task in Speeded Performance Measures: Experimental Time Limits, Posterior Time Limits, and Response Time Modeling. Appl Psychol Meas [Internet]. 2014 Jan 16 [cited 2015 May 24];38(4):255–67. Available from: http://apm.sagepub.com/cgi/doi/ 10.1177/0146621613517164
Zickler C, Halder S, Kleih SC, Herbert C, Kübler A. Brain Painting : Usability testing according to the user-centered design in end users with severe motor paralysis. Artif Intell Med [Internet]. Elsevier B.V.; 2013;59(2):99–110. Available from: http://dx.doi.org/10.1016/j.artmed.2013 .08.003
Bond RR, Finlay DD, Nugent CD, Moore G, Guldenring D. A usability evaluation of medical software at an expert conference setting. Comput Methods Programs Biomed [Internet]. Elsevier Ireland Ltd; 2014 Jan [cited 2014 Dec 22];113(1):383–95. Available from: http://www .ncbi.nlm.nih.gov/pubmed/24210868
Rubin J, Chisnell D. Handbook of Usability Testing. How to Plan , Design , and Conduct Effective Tests. Second Edi. Elliot B, editor. Canada: Wiley Publishing, Inc.; 2008.
Raiez B, de Keizer NF, Cornet R, Dorrepaal M, Dongelmans D, Jaspers MWM. A usability evaluation of a SNOMED CT based compositional interface terminology for intensive care. Int J Med Inform [Internet]. Elsevier Ireland Ltd; 2012 May [cited 2014 Dec 22];81(5):351–62. Available from: http://www.ncbi.nlm.nih.gov /pubmed/22030036
DOI: https://doi.org/10.22146/jisph.6698
Article Metrics
Abstract views : 6062 | views : 6437 | views : 1026Refbacks
- There are currently no refbacks.
Copyright (c) 2016 Journal of Information Systems for Public Health