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Vol 16, No 1 (2020) Pengaruh Citra Merek dan Kualitas Pelayanan Terhadap Kepuasan dan Loyalitas Pelanggan Abstract  PDF
Rahmat Widiyanto, Wahono Sumaryono, Djoharsjah Djoharsjah
 
Vol 10, No 1 (2014) ANALISIS KEPUASAN PASIEN TERHADAP KUALITAS PELAYANAN DI BANGSAL HEMODIALISIS RS. PKU MUHAMMADIYAH YOGYAKARTA Abstract  PDF
Jeriko Sinurat, Abdul Karim Zulkarnain
 
Vol 7, No 2 (2011) ANALISIS KEPUASAN PASIEN RAWAT JALAN TERHADAP PELAYANAN DI RS. PKU MUHAMMADIYAH YOGYAKARTA PERIODE MARET-MEI 2009 Abstract  PDF
Khairul Ikhsan, Abdul Karim Zulkarnain
 
Vol 7, No 2 (2011) ANALISIS KEPUASAN PENGGUNA SISTEM INFORMASI MANAJEMEN FARMASI DI RSUD DR. MOEWARDI SURAKARTA Abstract  PDF
Novi Hastuti, Akhmad Kharis Nugroho, Lutfan Lazuardi
 
Vol 12, No 2 (2016) INPATIENT SATISFACTION ANALYSIS OF THE NATIONAL HEALTH INSURANCE USERS IN QUALITY SERVICES IN WARD OBSTETRICS AND GYNECOLOGY HOSPITAL YOGYAKARTA SLEMAN Abstract  PDF
Shanendra Ulfa F, Abdul Karim Zulkarnain
 
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