Pengurusan Surat Model Hibrid: Pemanfaatan Aplikasi E-Surat Dalam Pengurusan di Dinas Kearsipan dan Perpustakaan Provinsi Jawa Tengah

https://doi.org/10.22146/diplomatika.58930

Eristi Dwi Al Mubarok(1*), Dyah Tri Wulansari(2)

(1) Badan Nasional Penanggulangan Bencana RI
(2) Dinas Kearsipan dan Perpustakaan Daerah Provinsi Jawa Tengah
(*) Corresponding Author

Abstract


This article examines the hybrid model of mail handling carried out by the Archives and Libraries of Central Java Province. Management using the e-Surat application was developed to facilitate the management and distribution of incoming and outgoing mail, besides that there is also a reference for uniformity in managing incoming and outgoing mail automatically. Despite utilizing the e-Surat application in mail handling. Dinarpus Central Java still carries out conventional mail management activities such as receiving, checking, disposing and signatures.  Analytical descriptive method is used in describing the object being studied. Data collection used three methods, namely, participatory observation, interviews and literature study. Participatory observation was carried out through direct observation and practice of letter handling activities at Dinarpus Central Java. Interviews aim to obtain information through sources who are directly involved in mail handling activities using the e-Surat application. Literature study is a technique of collecting data from various library materials to strengthen the analysis and exposure conducted by the author. The use of e-Surat applications in management activities at Dinarpus Central Java is a hybrid model of letter management that combines electronic and conventional letter management. The e-Mail application has a significant impact on the smooth running of mail management activities, both in handling incoming and outgoing mail. This shows that the features contained in the e-Surat application have not been fully used because they are still constrained by regulations on the development stage being carried out by Dinarpus Central Java.

Keywords


mail handling; hybrid model; e-Surat; mail

Full Text:

PDF


References

Yusuf, A. Muri. 2014. Metode Penelitian : Kuantitatif, Kualitatif & Penelitian Gabungan. Jakarta: Kencana.

Widjaja, A.W. 1986. Administrasi Kearsipan. Jakarta: Rajawali.

Martono, Boedi. 1992. Pengurusan Surat. Jakarta: ANRI.

Bungin, Burhan. 2007. Penelitian Kualtatif: Komunikasi, Ekonomi, Kebijakan Publik dan Ilmu Sosial Lainnya. Jakarta: Kencana.

Dinas Kearsipan dan Perpustakaan Provinsi Jawa Tengah, Manual Aplikasi Kearsipan Dinamis (e-Surat), 2017.

Graber, Doris A. 2003. The Power of Communication: Managing Information in Public Organizations. Washington DC: CQ Press.

Ellen Guffey, Marry. dkk., . 2010. Business Communication: Process and Product. Toronto: Nelson Education. Ltd.

Information Resources Management Association. 2018. Social Issues in the Workplace: Breakthroughs in Research and Practice. USA: IGI Global.

Keyton, Joann. 2005. Communication & Organizational Culture: A Key to Understanding Work Experiences. California: SAGE Publication.

Turner, Lyn H. 2008. Pengantar Teori Komunikasi 1. Jakarta: Salemba Humanika.

Zed, Mestika. 2008. Metode Penelitian Kepustakaan. Jakarta: Yayasan Obor Indonesia.

Musliichah. 2017. Bunga Rampai Kearsipan. Yogyakarta: Gadjah Mada University Press.

S. Susanto, Phill Astrid. 1974. Komunikasi Dalam Teori dan Praktek. Jakarta: Binacipta.

Peraturan Kepala ANRI nomor 33 tahun 2012, Pedoman Pengurusan Surat di Lingkungan Arsip Nasional Republik Indonesia, (Jakarta: ANRI, 2012)

Daft, Richard L. 2012. Management - Tenth Edition. USA: Cengage Learning.

Tandon, B.N. 1982. Manual of Office Management and Correspondence. ---: S. Chand & Company LTD. The Institute if Internal Auditors on www.theiia.org, Suplemental Guidance: Public Sector Definition, (USA: Global Headquarters, 2011).

Zulkarnain, Wildan. 2015. Manajemen Perkantoran Profesional. Malang: Penerbit Gunung Samudera.



DOI: https://doi.org/10.22146/diplomatika.58930

Article Metrics

Abstract views : 1962 | views : 1710




Copyright (c) 2020 Diplomatika: Jurnal Kearsipan Terapan

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

....................................................................................................................................................................................................................................................

The Diplomatika: Jurnal Kearsipan Terapan with online ISSN: 2598-0009 and print ISSN: 2597-9981 is published by Universitas Gadjah Mada. The content of this website is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Built on the Public Knowledge Project's OJS 2.4.8.1.

View My Stats

  

                                                                      The Diplomatika: Jurnal Kearsipan Terapan has been indexed on:

gs